1. Still testing SugarSync. Certainly doesn't sync as quickly as I'd like to the BlackBerry platform but this may be due to challenges on the handheld end and no fault of SugarSync. In any case, for time tracking, I've gone back to the expensive but excellent Timr instead of trying to manage a spreadsheet synced between desktop and handheld.
2. Wiped my BlackBerry of all contacts and e-mail and reset e-mail using my Google Apps account into the BlackBerry native e-mail client. Working much better--before it was so slow as to be unusable--but still testing this.